Health and wellbeing was 2022’s top employee benefits support service

Health and wellbeing support with 24/7 access to a personal doctor, was the number one employee benefit for almost half (48%) of UK workers in 2022, according to new data from HIVE360.

Analysis of usage data of the company’s employee benefits and rewards app Engage has revealed the most used features, services and support, which confirms requests for GP and doctor support services were the app’s most used service last year.

Other health and wellbeing services were also popular, notably access to personal mental health counselling services and a crisis support helpline, health and fitness advice and gym memberships, and carer support including dedicated resources such as telephone advice and online guidance for working carers.

Access to the app’s extensive shopping and on-mobile discounts and on-line training courses were also popular.

Throughout 2022, Engage had 1.5 million user sessions and an average 85% engagement rate.

“The user habits and trends revealed by our analysis of the Engage 2022 data are in many ways unsurprising, given the national and global economic challenges of last year,” comments HIVE360’s CEO David McCormack. “Record numbers of people are struggling to make financial ends meet, cover the cost of food, heat, energy and fuel, and access healthcare services when they need them.”

Recent research (the Joseph Rowntree Foundation) reveals that almost one third of UK workers – approximately 8.2 million people – have experienced low work productivity due to financial concerns, whilst a ProGlove-commissioned survey finds that42% highlight exhaustion and fatigue as significant challenges every day.

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Health and wellbeing was 2022’s top employee benefits support service – HR News

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