How team relationships drive performance and retention

Improving performance and retention drives greater efficiencies, better team relationships, employee loyalty and a positive working environment. Today’s managers and leaders need to concentrate on building relationships to boost results in this area.

Without a doubt, with the current recruitment challenge many companies face, developing and retaining people will be top of the agenda in 2023.

There seems to be a renewed focus on managing others since the pandemic arrived, as many were plunged into vastly different working situations and needed more support than previously.

In lots of ways, this has led people to recognise the benefits of developing closer and more positive relationships with those they manage and in teams overall. These benefits include:

  • Increased knowledge sharing.
  • People more willing to say when they are unsure or have made a mistake, to increase the transparency of the team and get better results.
  • Improved communication to facilitate day to day working.
  • A greater willingness to understand others, work with them and be forgiving when required.
  • An increased sense of belonging.
  • Increased productivity.

By focusing on the below five elements, will build the relationship(s) which should also make people feel invested in which motivates them to develop and perform well in their job, as well as stay at the organisation. If you manage people, then I would suggest focusing on one to two of these aspects at a time so that they stick as new behaviours. Potentially pick the two which are likely to be easier, so you are encouraged to keep going. If an aspect is particularly challenging, then reflect on why that might be – is it related to a specific person? Is it due to your own beliefs or assumptions? Trying to understand yourself first will help you to act on the new way of being more definitively and positively.

·       Get to know people’s strengths so you can best deploy their skills and abilities.

·       Make sure people are clear what the team is there to achieve overall and what their part is in that.

·       Consider others’ working styles and how best to communicate with them.

·       Give feedback and praise.

·       Trust people with new and different tasks. 

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