Medallia and Tableau have partnered to bring together Medallia’s experience insights with Tableau’s advanced analytics and data visualization capabilities.
The partnership and integration gives Medallia customers an API-based connector to integrate Medallia experience management feedback insights into Tableau. With it, companies can visualize customer experience insights alongside critical operational data. This complete view helps companies see, understand, and analyze customer and employee feedback (DestinationCRM, 2020)
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